RESUME
Professional
info
Learning professional with 20+ years of experience in design, development and implementation of training & continuous improvement initiatives. Progressively responsible experience in the following areas:
Strategic Planning, Needs Analysis, Performance Consulting, Video Production, Budgeting, Instructional Design & Development, Facilitation, Corporate University, Multimedia Integration
Skills
INSTRUCTIONAL DESIGN
ELEARNING DEVELOPMENT
PERFORMANCE CONSULTING
NEEDS ASSESSMENT
VIDEO PRODUCTION
MEDIA INTEGRATION
PROJECT MANAGEMENT
LMS IMPLEMENTATION
Work
experience
Instructional Designer - Learning Consultant
HireRight - Virtual
• Collaborate with subject matter experts (SME’s) to identify learning and development needs and design learning solutions
• Design interactive and multi-media-rich eLearning courses, videos, VILTs, and other digital learning materials
• Report on metrics for learning engagement, program completion, program adoption, and effectiveness of learning programs
Senior Instructional Designer
Duquesne Light Company - Pittsburgh, PA
• Provide instructional design and multimedia support for Operations, Safety, and HR initiatives
• Analyze curriculum needs and determine best practices for DLC learning and development initiatives
Graduate Assistant
Duquesne University
• Attending online doctoral program in Instructional Technology at Duquesne University
• Taught face-to-face classes for elementary education teachers in Fall of 2021, 2022, and 2023
Aetna/CVS Multimedia Consultant
Romack Resource Solutions - Kennedy Township, PA
• 6-month consulting contract working with subject matter experts to design and develop training materials for Medicare enrollment sales agents
• Designed training materials using Brainshark LMS; worked with Wrike project management software
Senior Learning & Development Consultant
Eaton Corporation
• Established and maintained relationships with business partners and SMEs to analyze, design, and develop eLearning solutions and instructor-led training courses
• Mentored L&D team in instructional design, performance consulting, and video production
Senior Project Manager
American Express Global Business Travel - Virtual
• Worked with leadership and India business partners to improve the global new hire training process for GBT travel consultants with a priority focus on India new hire orientation
• Provided leadership & instructional design support to develop new hire curriculum
Senior Services Training Manager
GE Power Conversion
• Worked with operational business leaders globally to analyze training and development needs, identify subject matter experts for content analysis/design, and design/deliver training programs/curriculum for field service engineers
• Managed budget and training resources to deliver classroom and online technical training
Leader, Learning - Global HR Technology
Mylan Pharma, Inc.
• Worked with managers and consultants to design, develop, and deliver Workday (HRIS) training events (Instructor-Led, WBT, and blended) to support global HR transformation
• Produced multimedia demos, job aids, and reference guides to support managers and employees globally in 13 languages
Senior Learning & Development Consultant
Westinghouse Electric Company
• Partnered with leaders & internal consultants to implement Westinghouse University
• Drafted/Implemented technology strategy for global multimedia solutions (WBT, LMS)
• Analyzed training and development needs for Nuclear Fuel (NF) manufacturing facilities
• Provided instructional design/development & project management support
• Facilitated soft skills courses and team building workshops
• Supported change management and organizational development initiatives
Performance Consultant
QMultimedia (contract and full-time employment)
Provided learning and development support and consulting services for client list including:
• Cardinal Health (KY) Worked for Learning Services group to design management proposals and create interactive learning for call center employees (FT job)
• Aetna (CT) Designed new hire training and sales conference multimedia
• Quigley Family Enterprise (PA) Designed new hire orientation and compliance training for drivers and supervisors; Managed back-office operations for 70+ employees
• Chesterbrook Academy (VA) Contract employment conducting communications workshops and PT teaching (Elementary Ed)
• Bank of America (NC) Contract assignment designing risk management training
Director of Professional Development
Nobel Learning Communities
• Provided leadership and direction to improve communication and produce quality training programs to support 176 schools across the country
• Developed new hire program for managers, teachers, and clinicians
• Designed train the trainer workshop for special education teachers & clinicians
Employee Development Manager
The Provident Bank
• Managed employee development process providing instructor-led and interactive training solutions for bank employees in New Jersey
• Managed staff of 5 to support corporate university start-up and implementation
• Managed $2.6 million training budget
• Responsible for employee recognition program and annual management conference
• Managed vendor relationships
Training Consultant
IMS Pharma
• Designed, developed, and delivered multimedia presentations and Computer Based Training (CBT) for internal employees
• Coached stand-up facilitators to incorporate adult learning principles and the use of multimedia into their classroom training events
Instructional Designer
ADP
• Collaborated with a team of designers and developers to produce interactive CBT to introduce HRIS/Payroll software
Multimedia Tools
ARTICULATE STORYLINE 360
FINAL CUT PRO X
SYNTHESIA & VYOND
ADOBE PHOTOSHOP
TECHSMITH CAMTASIA/SNAGIT
DREAMWEAVER
SUMTOTAL, SUCCESS FACTORS
ADOBE ELEARNING SUITE
SHAREPOINT, JIVE, WEBEX
MICROSOFT OFFICE
Education
Bloomsburg University of PA
MS Instructional Technology
Master of Science degree utilizing adult learning theory and multimedia tools to create engaging, interactive, measurable learning experiences
Indiana University of PA
BS Communications Media
Bachelor of Science degree in Communications with an emphasis on video production and consulting services