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RESUME

Resume
Professional ​
info​​

Learning professional with 20+ years of experience in design, development and implementation of training & continuous improvement initiatives.  Progressively responsible experience in the following areas: 

Strategic Planning, Needs Analysis, Performance Consulting, Video Production, Budgeting, Instructional Design & Development, Facilitation, Corporate University, Multimedia Integration

Skills

INSTRUCTIONAL DESIGN

ELEARNING DEVELOPMENT

PERFORMANCE CONSULTING

NEEDS ASSESSMENT

VIDEO PRODUCTION

MEDIA INTEGRATION

PROJECT MANAGEMENT

LMS IMPLEMENTATION

Work​
experience​

Instructional Designer - Learning Consultant

HireRight - Virtual

• Collaborate with subject matter experts (SME’s) to identify learning and development needs and design learning solutions

• Design interactive and multi-media-rich eLearning courses, videos, VILTs, and other digital learning materials

• Report on metrics for learning engagement, program completion, program adoption, and effectiveness of learning programs

Senior Instructional Designer

Duquesne Light Company - Pittsburgh, PA 

Provide instructional design and multimedia support for Operations, Safety, and HR initiatives

• Analyze curriculum needs and determine best practices for DLC learning and development initiatives

Graduate Assistant

Duquesne University 

• Attending online doctoral program in Instructional Technology at Duquesne University

• Taught face-to-face classes for elementary education teachers in Fall of 2021, 2022, and 2023

Aetna/CVS Multimedia Consultant

Romack Resource Solutions - Kennedy Township, PA

• 6-month consulting contract working with subject matter experts to design and develop training materials for Medicare enrollment sales agents

• Designed training materials using Brainshark LMS; worked with Wrike project management software 

Senior Learning & Development Consultant

Eaton Corporation

• Established and maintained relationships with business partners and SMEs to analyze, design, and develop eLearning solutions and instructor-led training courses 

• Mentored L&D team in instructional design, performance consulting, and video production

Senior Project Manager

​American Express Global Business Travel - Virtual

• Worked with leadership and India business partners to improve the global new hire training process for GBT travel consultants with a priority focus on India new hire orientation

• Provided leadership & instructional design support to develop new hire curriculum

 

Senior Services Training Manager

​GE Power Conversion

• Worked with operational business leaders globally to analyze training and development needs, identify subject matter experts for content analysis/design, and design/deliver training programs/curriculum for field service engineers

• Managed budget and training resources to deliver classroom and online technical training

Leader, Learning - Global HR Technology

Mylan Pharma, Inc.

• Worked with managers and consultants to design, develop, and deliver Workday (HRIS) training events (Instructor-Led, WBT, and blended) to support global HR transformation 

• Produced multimedia demos, job aids, and reference guides to support managers and employees globally in 13 languages 

Senior Learning & Development Consultant

Westinghouse Electric Company

• Partnered with leaders & internal consultants to implement Westinghouse University 

• Drafted/Implemented technology strategy for global multimedia solutions (WBT, LMS) 

• Analyzed training and development needs for Nuclear Fuel (NF) manufacturing facilities 

• Provided instructional design/development & project management support 

• Facilitated soft skills courses and team building workshops

• Supported change management and organizational development initiatives  

Performance Consultant

QMultimedia (contract and full-time employment)

Provided learning and development support and consulting services for client list including:  

• Cardinal Health (KY) Worked for Learning Services group to design management proposals and create interactive learning for call center employees (FT job)

• Aetna (CT) Designed new hire training and sales conference multimedia 

• Quigley Family Enterprise (PA) Designed new hire orientation and compliance training for drivers and supervisors; Managed back-office operations for 70+ employees 

• Chesterbrook Academy (VA) Contract employment conducting communications workshops and PT teaching (Elementary Ed) 

• Bank of America (NC) Contract assignment designing risk management training 

Director of Professional Development

Nobel Learning Communities

• Provided leadership and direction to improve communication and produce quality training programs to support 176 schools across the country 

• Developed new hire program for managers, teachers, and clinicians 

• Designed train the trainer workshop for special education teachers & clinicians 

Employee Development Manager

The Provident Bank

• Managed employee development process providing instructor-led and interactive training solutions for bank employees in New Jersey 

• Managed staff of 5 to support corporate university start-up and implementation 

• Managed $2.6 million training budget 

• Responsible for employee recognition program and annual management conference 

• Managed vendor relationships 

Training Consultant

IMS Pharma

• Designed, developed, and delivered multimedia presentations and Computer Based Training (CBT) for internal employees  

• Coached stand-up facilitators to incorporate adult learning principles and the use of multimedia into their classroom training events 

Instructional Designer

ADP

• Collaborated with a team of designers and developers to produce interactive CBT to introduce HRIS/Payroll software 

Multimedia Tools

ARTICULATE STORYLINE 360

FINAL CUT PRO X

SYNTHESIA & VYOND

ADOBE PHOTOSHOP

TECHSMITH CAMTASIA/SNAGIT

DREAMWEAVER

SUMTOTAL, SUCCESS FACTORS

ADOBE ELEARNING SUITE

SHAREPOINT, JIVE, WEBEX

MICROSOFT OFFICE

Education
Bloomsburg University of PA

​MS Instructional Technology

​Master of Science degree utilizing adult learning theory and multimedia tools to create engaging, interactive, measurable learning experiences

Indiana University of PA

BS Communications Media

Bachelor of Science degree in Communications with an emphasis on video production and consulting services

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